Frequently Asked Questions

Get answers to common questions about our services, the claims process, and how we help policyholders maximize their recovery.

Trusted by Policyholders Nationwide

Is your service really free?

Yes, absolutely. Our claim rights assessment is 100% free with no obligation. We help you understand your options and connect you with licensed professionals only if you decide you need further assistance.

Are you a law firm?

No, we are not a law firm. We are an advocacy and education platform that helps policyholders understand their claim rights. When legal representation is needed, we can connect you with licensed attorneys in your area.

What documents do I need?

To get started, you only need basic information about your claim. For a full assessment, having your insurance policy, claim denial letter (if applicable), photos of damage, and repair estimates can be helpful.

How long does the claims process take?

Timeline varies by claim type and complexity. Simple assessments can be completed in 24-48 hours, while full claim resolution may take several weeks to months depending on the insurance company and claim details.

Do I need to hire anyone?

Not necessarily. Many policyholders can navigate their claims with the education and guidance we provide for free. For complex cases or denials, you may choose to work with a licensed professional we can connect you with.

What types of property damage do you cover?

We help with all types of property damage claims including fire, water, storm, wind, hail, roof damage, theft, vandalism, and business income loss. Both residential and commercial claims are covered.

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